What to do if you received incorrect items?

We apologise in advance if you receive any incorrect items. It’s rare but sometimes human error does occur. Please contact us immediately and we will check what. you received against what we have recorded as being shipped out.

We require the following information, Order Number, Name of Item Missing and the Name of the item you received by mistake.

Once we have confirmed the details, we will send out a replacement. We require the original item delivered to be returned to us before we ship out the replacement.