You will receive a confirmation email once an order is placed. A second email will be sent to you with the tracking information once the package has been shipped from our warehouse.
If your order does not arrive with you within a week of the stated delivery date please contact the shipping company directly, they will be able to track the exact whereabouts for you. If the package is damaged in any way, again please contact the parcel company. Notify our customer services team as well so that we can make sure the issue is resolved.
The free shipping threshold only counts for purchases made without the use of a gift card.
T I A tries to ship to as many countries as possible without discrimination. It is necessary to mention that shipping to some countries can be quite high. We would recommend purchasing alongside family or friends to share the cost.